Computer Solutions

In order to begin your free evaluation of your data recovery please fill out the questions below as completely as possible. We will contact you shortly with any additional questions and to discuss the options for getting your data back.

First & Last Name
Company
E-mail Address
Phone w/area code
	Evaluation Questions:
Who is the manufacturer of the media?
Drive Model Number
What is the Operating System? (Windows XP, VISTA, WIN7, SERVER 203, SERVER 2008, ETC)
What is the media's file system?
Serial Number?
What type of files are on the media? (Word, Excel, Pictures, MySQL DB, etc.)
Has the drive been encrypted
If so, what type of encryption software was used?
Did an Error Message Appear and what was it?
Since the data loss has occurred, have you tried other methods to recovery the data, what method and was was the outcome?
At the time of data loss, did the drive make any unusual sounds and can you describe?
Since the data loss occurred, have you deleted anything further from the drive? Explain.
Did the drive experience any physical damage? Explain. (Dropped, Fire, Water, Power surge, etc.)
Do you have a backup and how old is it?
Is the return of the recovered data time sensitive?